Privacy Policy | Candeur Eternia
Privacy

Privacy Policy

We are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website.

Last Updated: April 2026

Your Data is Safe

We never sell your personal information to third parties.

You're in Control

You can request access, correction, or deletion of your data at any time.

Transparent Use

We only use your data to help you find your dream home at Candeur Eternia.

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. Cookies & Tracking
  6. Data Security
  7. Data Retention
  8. Your Rights
  9. Children's Privacy
  10. Changes to This Policy
  11. Contact Us

1 Introduction

This Privacy Policy describes how Aira Properties (RERA No: A02700002921), the exclusive marketing partner for Candeur Eternia (a project by Candeur Constructions Pvt. Ltd.), collects, uses, and protects your personal information when you visit our website canduereternia.in or interact with our sales team.

By using our Website or submitting your details through any form on the Website, you consent to the practices described in this Privacy Policy.

2 Information We Collect

We collect the following categories of personal information:

Category Examples How Collected
Identity DataFull nameEnquiry / booking forms
Contact DataMobile number, email addressEnquiry / booking forms
Preference DataUnit type (2/2.5/3 BHK), budget rangeEnquiry forms, site visits
Technical DataIP address, browser type, pages visited, time on siteCookies, analytics tools
UTM / Marketing DataAd source, campaign, medium, keywordURL parameters

We do not collect sensitive personal data such as financial information, national ID numbers, or health data unless required by law.

3 How We Use Your Information

We use your personal information for the following purposes:

Marketing Communications: By submitting a form on our Website, you expressly consent to receive promotional communications from us. This consent overrides any registration under DNC / NDNC as per TRAI regulations. You may opt out at any time by contacting us at hi@canduereternia.in.

4 How We Share Your Information

We do not sell your personal information. We may share it with the following parties for the limited purposes described:

All third parties with whom we share data are required to handle it securely and only for the purposes specified.

5 Cookies & Tracking

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use the site.

Cookie TypePurpose
Essential CookiesRequired for the Website to function correctly (e.g., form submissions).
Analytics CookiesTrack page visits, traffic sources, and user behaviour (Google Analytics).
Marketing CookiesUsed to track conversions from ad campaigns (Google Ads, Meta Pixel).

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the Website.

6 Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Upon expiry of the retention period, your data will be securely deleted or anonymised.

8 Your Rights

Under applicable Indian law, and in line with our commitment to transparency, you have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Correction

Ask us to correct any inaccurate or incomplete data.

Right to Deletion

Request deletion of your personal data (subject to legal obligations).

Right to Opt Out

Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at hi@canduereternia.in. We will respond to your request within 30 days.

9 Children's Privacy

Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at hi@canduereternia.in and we will promptly delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.

11 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Candeur Eternia — Marketing & Sales Office

Beside Astra Lumina School, Opposite DR. REDDYS LABORATORIES LIMITED-2, Bachupally, Hyderabad, Telangana 500090

+91 9125590555

hi@canduereternia.in

We aim to respond to all privacy-related requests within 30 business days.